Careers

Interested in working at Gleaners? The following positions are currently available:

Data Entry Clerk (Seasonal)
Grant Writer
Marketing & Communications Manager
Donor Engagement Associate
Program Manager
Human Resources Director
Distribution Coordinator & Truck Driver
Customer Experience Coordinator
Volunteer Coordinator
Program Associate
Program Supervisor
AmeriCorps Member - FREC

Data Entry Clerk (Seasonal)

Posting Date: 10/11/2017 

Description: 

Assist Development Operations team with donation phone line, gift processing, tribute cards and data cleanup processes. This is a temporary full-time position.

Essential Duties and Responsibilities

  1. Handle donation phone line by taking donations and resolving donation issues over the phone
  2. Process Credit Card donations in-house
  3. Follow up and resolve declined credit cards through phone, email and letters
  4. Compile, generate and mail tribute and holiday cards
  5. Assist with generating, reviewing, printing and mailing acknowledgement letters
  6. Update donor contact information and mailing preferences using Raiser’s Edge, received through donations, returned mails and phone calls
  7. Assist with identifying and merging duplicate records in Raiser’s Edge
  8. Assist with various data entry and data cleanup processes using Raiser’s Edge (fundraising database)
  9. Other duties, as assigned

View full description here.

Please send resume and cover letter to Sheryl Stoddard at sstoddard@gcfb.org


Grants Writer

Posting Date: 10/11/2017 

Description: 

This position is responsible for conducting the full range of activities required to prepare, submit, and manage grant proposals to foundation and corporate sources.

Essential Duties and Responsibilities

  1. Perform prospect research on foundations and corporations to evaluate prospects for corporate and foundation grants.
  2. Work with finance to gather information necessary to report to corporate/foundation funders on current grant programs.
  3. Comply with all grant reporting as required by foundation/corporate donors.
  4. Provide stewardship to current donors, including work with Grants & Research Manager to provide regular written updates (newsletters etc) to corporate and foundation donors.
  5. Understanding of institutional history and programs.
  6. Maintain current records in database and in paper files, including grant tracking and reporting.
  7. Track statistics relevant to development and provide department with written materials necessary for donor stewardship (visitor number and diversity, educational program attendance, etc).
  8. Work with Grants Administrator and other key stakeholders to provide development input for all written institutional materials (including Annual Report, Member magazine).
  9. Assist with other fundraising projects as requested
  10. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities.
  11. Other duties as assigned

View full description here.

Please send resume and cover letter to Sheryl Stoddard at sstoddard@gcfb.org


Marketing & Communications Manager

Posting Date: 10/10/2017 

Description: 

The Marketing & Communications Manager is responsible for management and implementation of Gleaners’ online marketing, communications and public relations activities, both external and internal. They will maintain integrity and consistency of Gleaners’ brand and key messages through internal and external channels.

Essential Duties and Responsibilities

  1. Develop communications plans, program briefs, calendars, etc. and implement tactics in support of marketing and business development initiatives offerings and ensuring the effective use of branding.
  2. Ensure consistent and optimized messaging through all of Gleaners’ online communication channels (Web, social media, mobile, text, and search) and with other channels (print, broadcast, direct mail, etc.)
  3. Assist with marketing material development (writing and design development) of marketing materials including PPT presentations, pitch decks, brochures and program launch materials
  4. Plan and execute all communications through Gleaners’ social media platforms (Facebook, Twitter, Instagram, LinkedIn)
  5. Build productive internal/external working relationships with key stakeholders in order to produce effective communications. As appropriate, direct external vendor resources to ensure successful program execution.
  6. Design, production, and mailing of print and electronic outreach materials
  7. Media, public relations, and outreach activities
  8. Photographing or otherwise documenting events
  9. Audio/visual and other logistics as needed
  10. Representing Gleaners at public events
  11. Demonstrate both quality professional writing and quick turnaround of original work product and reviewed/edited materials. Be able to write on behalf of others, incorporating their style and tone. Must respect subtle changes in tone when writing for various audiences (including all staff, leadership, etc.). Maintain consistency of editorial tone and style.
  12. Work closely on initiatives and cause related marketing programs on national level with Feeding America as well other national and local partners.
  13. Conduct oneself with utmost discretion and professionalism to protect sensitive information. 
  14. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities.
  15. Other duties as assigned 

View full description here.

Please send resume and cover letter to Sheryl Stoddard at sstoddard@gcfb.org


Donor Engagement Associate

Posting Date: 10/10/2017 

Description: 

Gleaners Community Food Bank of SEMI is seeking a Donor Engagement Associate to grow and strengthen its fundraising program. The ideal candidate thrives on meeting new people and building relationships and support stewardship in an effort to grow the number of individual, foundation and corporate donors.  This newly created position is an opportunity for you to contribute to Gleaners growth, ensure the sustainability of the organization, and support the community.

Essential Duties and Responsibilities

  1. Send letters and make phone calls to identify new and thank existing donors.
  2. Provide excellent and timely customer service to external customers who request information.
  3. Work with the Development team and support the overall annual fund strategy.
  4. Identify and continually update prospect list.
  5. Work with Development to ensure a coordinated approach.
  6. Fulfill data and reporting requests, including the production of donor lists, regular progress reports, financial reports and extractions of data from the database for analytical purposes
  7. Maintain accurate and up-to-date donor contact and biographical information within Raisers Edge donor management system
  8. Conduct oneself with utmost discretion and professionalism to protect sensitive information. 
  9. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities.
  10. Other duties as assigned 

View full description here.

Please send resume and cover letter to Sheryl Stoddard at sstoddard@gcfb.org


Program Manager

Posting Date: 10/5/2017 

Description: 

The Program Manager is responsible for managing all activities of the Gleaners operated School Food Mobile, Senior Food Mobile, Backpack and Kids Helping Kids programs, including implementation of program content and initiatives in our five county region.

Essential Duties and Responsibilities

  1. Monitor Gleaners’ School Food Mobile, Senior Food Mobile, and Backpack program implementation and adherence to the United States Department of Agriculture (USDA) and Feeding America (FA) standards, while appropriately adapting programming to local needs.
  2. Participate in the development of program goals.
  3. Track and monitor program goals.
  4. Monitor, approve, and track program expenses.
  5. Develop and monitor nutritional guidelines and program menus, including food ordering and inventory management.
  6. Manage the USDA food distribution activities, including compilation of documentation for USDA audit. 
  7. Create, implement, and track a plan for new site partnership identification.
  8. Plan, develop and conduct on-going capacity building training for site partners.
  9. Conduct, document and track annual site visits with adherence to FA standards.
  10. Supervise and direct the work of employees, student interns and program volunteers, including participation in the recruitment, selection and on-boarding processes.
  11. Work closely with cross-functional staff, including the operations teams.
  12. Interact with the media on behalf of Gleaners, as requested and approved by communications.
  13. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities.
  14. Other duties as assigned.

View full description here.

Please send resume and cover letter to Sheryl Stoddard at sstoddard@gcfb.org.  


Human Resources Director

Posting Date: 9/25/2017 

Description: 

Reporting directly to the Vice President of Administration, the human resource director is responsible for the overall administration, coordination and evaluation of the human resource function.

Essential Duties and Responsibilities

1. Human Resource Generalist Functions

  • Annually reviews the organization's policies, procedures and practices on personnel matters.
  • Maintains responsibility for organization compliance with federal, state and local legislation pertaining to all personnel matters.
  • Communicates changes in the organization's personnel policies and procedures and ensures that proper compliance is followed.
  • Assists senior management in the annual review, preparation and administration of the organization's wage and salary program.
  • Consults with legal counsel as appropriate on personnel matters.
  • Works directly with directors and managers to assist them in carrying out their responsibilities on personnel matters.
  • Recommends, evaluates and participates in staff development for the organization.
  • Develops and maintains a human resource information system that meets the organization's personnel information needs.
  • Participates on committees and special projects and seeks additional responsibilities.
  • Responds to all employment verifications.
  • Administers and audits employee time off program
  • Coordinates extended employee leave requests (FMLA, Short term disability, Long term disability, etc.), ensuring all required documentation is distributed and received.

2. Payroll Processing

  • Maintains payroll information by collecting, calculating, and entering data.
  • Updates payroll records by entering changes in exemptions, insurance coverage, payroll deductions, etc.
  • Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.
  • Resolves payroll discrepancies by collecting and analyzing information.
  • Provides payroll information by answering questions and requests.
  • Maintains payroll operations by following policies and procedures; reporting needed changes.
  • Maintains employee confidence and protects payroll operations by keeping information confidential.

3. Employment Process Coordination

  • Maintaining and assisting in the creation of, and updating all job descriptions.
  • Assists with the recruitment of positions (e.g. posting, advertising, etc.)
  • Receives and responds to all employment inquiries.
  • Completes interview arrangements by contacting applicants, scheduling interviews, conducting phone interviews, etc.
  • Once hired, processes and prepares all post offer requirements
  • Coordinates or conducts exit interviews to determine reasons behind separations.

4. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities.
5. Other duties as assigned.

View full description here.

Please send resume and cover letter to Sheryl Stoddard at sstoddard@gcfb.org


Distribution Coordinator & Truck Driver

Posting Date: 9/25/2017 

Description: 

The scope of this position spans warehouse operations coordination and food pickup and delivery. This position is responsible for both traditional and My Neighborhood Mobile Grocery (MNMG) food distribution programs, including 1) food distribution to partners, order confirmation, selection and staging; 2) food distribution to MNMG customers, inventory management, replenishment, ordering and receiving; and 3) pickup and transporting deliveries locally in accordance with company guidelines and DOT regulations, including MNMG sites and suppliers. 

Essential Duties and Responsibilities

  1. Responsible for all duties related to selecting, loading and confirming partner orders, including reporting any deficiencies or breakages to management.
  2. Maintain a neat and orderly workplace at all times to include moving pallets, sweeping, and disposing of debris.
  3. Meet and perform all related AIB International and Feeding America Food Safety sanitation and food safety guidelines including maintaining food handlers card, temperature recording documentation, and vehicle cleanliness.
  4. Inform management of any inconsistencies regarding product location or replenishments.
  5. Inventory management and fulfillment including maintaining accurate inventory, ordering, receiving and replenishing for MNMG.
  6. Work along with Volunteer Coordinator to setup, coordinate, and cleanup volunteer activities.
  7. Provide daily preventive maintenance on all facility equipment; notify management immediately if equipment is in need of repair.
  8. Assist distribution facility manager with basic and intermediate computerized inventory management. This includes receiving, printing orders, product identification, replenishment, and activation. These duties will be assigned by site manager as needed.
  9. Transport deliveries locally according to schedule in a safe, responsible manner, and in accordance with company procedures and applicable DOT regulations.
  10. Must maintain a CDL Class B or chauffer’s license (dependent on location) with a safe driving record throughout employment.
  11. Load/unload and pick-up/deliver food and miscellaneous items to/from assigned designations.
  12. Employ safety measures as well as maintain accurate shipping documents and records to ensure that shipments operate efficiently; inform management of any discrepancy in documentation.
  13. Apply knowledge and ability to safely load and unload deliveries according to size of load and contents.
  14. Provide good customer service and maintain a professional manner and appearance to enhance the organizations image.
  15. Perform a daily DOT pre-trip inspection according to checklist, and keep an accurate copy in the vehicle at all times.
  16. Maintain and submit legible daily truck log and mileage log sheet that includes location, type, description, and times, as required.
  17. Provide basic maintenance for vehicle such as maintaining vehicle in a neat and clean manner; report any necessary repairs, all accidents, damage, and malfunctions to management.
  18. Maintain proper documentation in the vehicle including valid/current proof of insurance and registration of the vehicle.
  19. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities.
  20. Other duties as assigned. 

View full description here.

Please send resume and cover letter to Sheryl Stoddard at sstoddard@gcfb.org

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Customer Experience Coordinator

Posting Date: 9/25/2017 

Description: 

This full-time position is responsible for My Neighborhood Mobile Grocery (MNMG) customer experience oversight ensuring maximum customer engagement and satisfaction, and executing the healthy eating education and product promotion activities. MNMG is a mobile retail grocery model targeted to provide increased access to affordable, nutritious food staples and fresh produce in under-served communities. 

 Essential Duties and Responsibilities

  1. Manage pre-shopping operations, including: shopping list/calendar/flyer updates, printing and delivery; customer database and product file updates; volunteer recruiting and scheduling; display/shopping operations material and equipment management; and coordination with site management as necessary.
  2. Manage on-site event execution of MNMG shopping operations for maximum customer engagement and satisfaction, including: technology and display set-up; volunteer training; order management and payment processing; issue resolution; and overall shopping environment.
  3. Reconcile cashbox to transaction/payment accounting.
  4. Assist with the coordination of MNMG’s marketing and communications efforts, including design and content development (flyers, posters, signs, email, and social media), printing, distribution, texting. Solicit formal and informal shopper feedback, and offer recommendations on how to improve shopper awareness, consideration and satisfaction.
  5. Provide insight and analysis of MNMG program sales and customer satisfaction; offer recommendations to improve program results as appropriate.
  6. Coordinate with Programs team to facilitate/support concurrent food tastings, demonstrations, product promotions and nutrition education at MNMG on-site sessions.
  7. Assist with formal market research of MNMG shoppers.
  8. Coordinate and implement recipe tastings, including nutrition education, ‘healthy eating’ recipes, tip sheets and marketing materials.
  9. Prepare materials and supplies for the nutrition education and product promotion activities.
  10. Collaborate with community partners to implement strategies to promote ‘shopper nutrition and healthy eating’ with MNMG customers.
  11. Work collaboratively with Gleaners Volunteer Management, Operations, Accounting, Nutrition Education and other functional area leadership and staff to enable successful ongoing operation and expansion of the overall MNMG program.
  12. Be a strong MNMG customer voice back into Gleaners, providing feedback to improve client experience, flow, order/payment processing, pricing, incentive effectiveness and execution efficiency.
  13. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities.
  14. Other duties as assigned. 

View full description here.

Please send resume and cover letter to Sheryl Stoddard at sstoddard@gcfb.org


Volunteer Coordinator

Posting Date: 9/25/2017 

Description: 

This hands on position is responsible for coordinating all aspects of the organizations volunteer opportunities which includes all aspects of the volunteer project set up prior to a group’s onsite arrival and volunteer project clean up at the time of the group’s departure. 

Essential Duties and Responsibilities

  1. Ensure a safe work environment is maintained for volunteers and communicate safety requirements to volunteers.
  2. Ensure adequate numbers of volunteers engaged to meet operational and programmatic needs.
  3. Demonstrate the work project to the volunteer group while maintaining systems to ensure and check volunteer work quality control.
  4. Ensure volunteer experience is organized, efficient, meaningful and engaging for volunteers.
  5. Review volunteer job set-up with Operations team to ensure projects ready for volunteers to start on-time.
  6. Provide frequently refreshed orientations and tours.
  7. Identify, communicate and follow-up on corporate volunteer hour match grant opportunities.
  8. Respond to volunteer and other inquiries in timely manner.
  9. Maintain accurate and thorough scheduling records.
  10. Maintain accurate, thorough and timely records and reports for volunteer activity and contacts.
  11. Ensure background checks performed for volunteers as necessary.
  12. Ensure each volunteer group and individual volunteer receives a timely thank you communication.
  13. Maintain knowledge of current Gleaners’ vital statistics, programs and events.
  14. Demonstrate and support the Gleaners mission, vision and values.
  15. Other duties as assigned. 

View full description here.

Please send resume and cover letter to Sheryl Stoddard at sstoddard@gcfb.org

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Program Associate

Posting Date: 9/25/2017 

Description: 

The Program Associate is a full-time position responsible for supporting the administrative activities of Program Services department. 

Essential Duties and Responsibilities

  1. Develop Excel worksheets to track program outputs and maintain routine data entry.
  2. Track program data for accuracy and completeness.
  3. Provide data to complete monthly performance reports.
  4. Process program information, including copying, retrieving, transmitting and filing documents.
  5. Order program supplies and monitor supply inventory.
  6. Manage community partner inquires, both telephone and email, for the programs services team.
  7. Answer questions from community partners or directs them to appropriate sources.
  8. Daily communication and problem solving with community partners.
  9. Work closely with Program Managers to accomplish day-to-day service delivery.
  10. Work closely with cross-functional staff, including the operations team.
  11. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities.
  12. Other duties as assigned 

View full description here.

Please send resume and cover letter to Sheryl Stoddard at sstoddard@gcfb.org


Program Supervisor

Posting Date: 9/25/2017 

Description: 

The Program Supervisor is a full-time position responsible for executing the activities of the Summer Food Service Program (SFSP) and Child and Adult Care Food Program (CACFP).

Essential Duties and Responsibilities

  1. Maintain site records, including but not limited to the number of meals delivered, the number of meals served, participant attendance and monitoring visits.
  2. Analyze the number of meals ordered, the number of meals served and site attendance.
  3. Develop Excel worksheets and maintain routine data entry.
  4. Monitor program data for accuracy and completeness.
  5. Prepare weekly meal order, including daily adjustments, for submission to food service vendor.
  6. Conduct, record and report CACFP monitoring to the Michigan Department of Education.
  7. Monitor and coach, both staff and community partners, to ensure adherence of Michigan Department of Education (MDE) program standard, and the policies and procedures established by Gleaners Community Food Bank (GCFB).
  8. Plan, develop and conduct on-going training for program staff and community partners.
  9. Coordinate, direct and supervise the daily work of seasonal program monitoring staff; including participation in the recruitment, selection and on-boarding processes.
  10. Daily communication and problem solving with program staff and community partners.
  11. Develop corrective action plans, when necessary, to ensure program fidelity and partnership compliance with MDE program standards and GCFB policies and procedures.
  12. Works closely with Program Manager to accomplish day-to-day service delivery, and substitute for program staff as needed.
  13. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities.
  14. Other duties as assigned.

 View full description here.

Please send resume and cover letter to Sheryl Stoddard at sstoddard@gcfb.org


AmeriCorps Member - FREC

Posting Date: 9/18/2017 

Description: 

Ford Resource and Engagement Center (in partnership with Gleaners Community Food Bank) and Local Initiatives Support Corporation are seeking a full-time AmeriCorps member to serve as a Program Coordinator.  The candidate will ideally begin service on October 16, 2017 and serve a minimum of 1700 hours though the end of his/her term on August 15, 2018. The exact start and end date is confirmed by the Member Agreement of Participation.

 Essential Duties and Responsibilities

The AmeriCorps member will support FREC in the following ways:

  • Engage community residents and block clubs to participate in center activities, with an emphasis on engaging residents in the work of the center’s weekly distribution.
  • Assist in the recruiting and scheduling of volunteers and volunteer groups for the food and other center programs.
  • Effectively manage and report data from food distributions.
  • Assist in the implementation of center events so that community members are engaged with the center.

 View full description here.

Please send resume and cover letter to Justin Kimpson at jkimpson@gcfb.org

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