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Careers

Interested in working at Gleaners? The following positions are currently available: 

Office Manager
Agency Partner Nutrition Coordinator
Operations Director
Franchise Agency Relations Manager
Agency Relations Operations Manager
Agency Relations Coordinator
Youth and Nutrition Programs Coordinator I – Oakwood Health Care
Customer Service Associate - Ford Resource and Engagement Center (FREC)


Office Manager

Posting Date: 9/18/15

Summary: 

Under the direction of the Senior Director of Administration, the position of Office Manager is responsible for the overall office management and administrative services and related activities. The Office Manager will be expected to perform routine-to-complex and administrative support functions as requested. 

Essential Duties and Responsibilities
Office Management: 

  1. Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.
  2. Delivers the highest level of customer service
  3. Supervises and coordinates overall administrative activities
  4. Negotiates and purchases office supplies in accordance with purchasing policies and budgetary restrictions.
  5. Interacts with vendors, and other service providers to maintain an inventory of supplies.
  6. Approves and processes invoices for office supplies and equipment purchases.
  7. Coordinates the smooth operations of “shared” meeting rooms, ensuring that adequate supplies are kept on-hand (meeting rooms, etc.) and that cleanliness is maintained.
  8. Backs up the Customer Service Associate by operating switchboard, directing and offering information to callers; as well as greeting visitors.
  9. Processes incoming and outgoing mail.

President Administrative Support 

  1. Maintain President’s calendar requiring interaction with both internal and external executives and assistants
  2. Welcomes and provides information to visitors or guests of the President, either in person or by telephone.
  3. Answers and directs inquiries
  4. Scheduling, setting priorities and conserving president’s time
  5. Anticipates and executes president meetings and appointment preparations
  6. Provides skilled administrative support to members of the Senior Leadership team
  7. Makes all arrangements for travel for President and other Senior Leaders as needed.
  8. Maintains the master leadership team(s) staff meeting schedule, minutes and agendas.

Board Liaison 

  1. Updates the Board portal
  2. Maintain current list of board members with contact information
  3. Coordinates calendars for committee and board meetings and update members’ calendars
  4. Arranges logistics for committee and Board meetings including but not limited to directions, meals and special services
  5. Prepares reports and meeting agendas as directed
  6. Produces reminders of action items as appropriate
  7. Confirms meeting attendees
  8. Creates and maintains a digital file and archive of all board related materials.
  9. Attends Board meetings and takes minutes; transcribes and disseminates minutes to Board and members.

Other Support 

  1. Maintains staff by recruiting, selecting, orienting and training employees; developing personal growth opportunities. 
  2. Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring and appraising job results; conducting training; enforcing policies and procedures.
  3. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities
  4. Other duties as assigned

Further information can be found in the full job description here.

Resumes should be sent to sstoddard@gcfb.org.


Agency Partner Nutrition Coordinator

Posting Date: 9/16/15

Summary: 

The Nutrition Coordinator is responsible for executing the activities of the specific program for which they are assigned.

Essential Duties and Responsibilities

  1. Complete assignments related to grant goals.
  2. Implement programs according to prescribed guidelines.
  3. Track metrics as required, complete monthly reports and complete other required documentation of program implementation.
  4. Communicate and coordinate activities with external partners as required by Gleaners programs.
  5. Create opportunities for program integration with other Gleaners programs.
  6. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities. 
  7. Other duties as assigned.

SNAP-ED Agency Partner Nutrition Coordinator Key Functions

  1. Provide nutrition environment assessments for Gleaners agency partner food pantries.  
  2. Develop action plans with partner staff and volunteers for increased nutrition marketing and education in the pantry environment. 
  3. Produce nutrition promotional materials and assist with implementation of action plans in the pantries in order to empower clients to make better nutritional choices.  
  4. Develop training for food pantry staff and volunteers regarding nutrition promotion. 
  5. Provide demonstration of recipe tasting and other nutrition promotion activities in pantries using safe food handling guidelines and regulations.  
  6. Create weekly work-plan and schedule.
  7. Participate in program, department and agency meetings and trainings as required.
  8. Good communication and interpersonal skills; comfort and enjoyment working with people of diverse backgrounds.
  9. Ability to work independently.
  10. Requires flexibility of scheduling including evenings and occasional weekends. 

Further information can be found in the full job description here.

Resumes should be sent to kjohnston@gcfb.org.


Operations Director

Posting Date: 9/10/15

Summary: 

Gleaners Community Food Bank is committed to ending food insecurity in SE Michigan. Last year the food bank distributed 34M pounds of food through 5 regional warehouses serving 500 partners agencies in SE Michigan. This position provides facility and operations leadership for the collection, storage, transfer and distribution of product through the food bank.

Essential Duties and Responsibilities

  1. Directs the activities involved in the efficient movement of product including receipt, transfer, storage, product packing and distribution of inventory that will result in effective control of inventory and efficient distribution of food. 
  2. Establishes effective procedures and controls for the safe and efficient movement and preservation of product.
  3. Maintains thorough and up to date knowledge of facility and food distribution management in order to implement innovative ways to improve and maximize efficiency.
  4. Oversees and directs the activities of facility management including, but not limited to: safe and efficient operation of equipment, electrical, plumbing, refrigeration, heating, air-conditioning, waste management, etc.
  5. Cultivate strong relationships with partner community and government agencies including, but not limited to food donors, agency partners, FBCM, Feeding America, etc.
  6. Design and implement a system to provide performance metrics for all areas of operations.  
  7. Conducts facility inspections to ensure equipment and facility are operational
  8. Identifies opportunities for improvements to reduce waste, schedules and oversees repairs, and manages contractors to ensure compliance to contracts.
  9. Negotiates contracts and manages off-site storage necessitated by expanding needs, monitors space usage, determines products to be stored off-site, and work with warehouse staff to rotate inventory and maximize efficiency.
  10. Ensure operations comply with all applicable regulations and guidelines.  
  11. Maintains staff by recruiting, selecting, orienting and training employees; developing personal growth opportunities. 
  12. Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring and appraising job results; conducting training; enforcing policies and procedures.
  13. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities
  14. Other duties as assigned

Further information can be found in the full job description here.

Resumes should be sent to kjohnston@gcfb.org.


Franchise Agency Relations Manager

Posting Date: 9/10/15

Summary: 

This position is responsible for leading Gleaners’ “franchised” food distribution network activities, consisting of traditional pantry operations and new distribution models.  Responsibilities include leadership of affiliated pantry operations, initiating/leading active community engagement and outreach, and establishing regular consumer feedback and integrating improvements back into network operations, to enable improved end consumer outcomes at the household.

Essential Duties and Responsibilities

  1. Ensure professionally-run affiliated pantry operations, including oversight of volunteer engagement/management, food ordering and sourcing, and data administration/reporting, to ensure excellent end consumer experience and support.
  2. Lead/direct community engagement and effective outreach efforts in line with affiliated network operational and financial needs.
  3. Regularly capture end consumer feedback and integrate into operations to improve end consumer service, experience and impact.
  4. Develop and implement documented standard operating procedures for efficient affiliated pantry operations, along with capturing and sharing lessons learned across the affiliated network.
  5. Actively manage Partner Distribution Operations (PDOs) relationships to expand community reach/impact.
  6. Lead strategic evaluation of underserved communities and explore opportunities to more effectively serve them.
  7. Be the voice of the affiliated partner agency network back to the broader Gleaners’ team to ensure efficient and effective resource allocation and food distribution to partners and end clients.
  8. Represent Gleaners in the community and serve as liaison with community organizations, businesses and other non-profit agencies.
  9. Accomplish staff job results by coaching, counseling, and developing employees; planning, monitoring and appraising job performance and results; conducting training; enforcing policies and procedures.
  10. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities
  11. Other duties as assigned

Further information can be found in the full job description here.

Resumes should be sent to kjohnston@gcfb.org.


Agency Relations Operations Manager

Posting Date: 9/10/15

Summary: 

This position is responsible for leading Gleaners’ Agency Relations Team, who manages a network of over 300 non-affiliated partner agencies. Responsibilities include assessment and improvement of Gleaners’ current partner agency network through agency operations support/compliance, regular performance review/assessment, leveraging Gleaners’ nutrition and empowerment programming, training, and active communications and feedback, to enable improved end client outcomes at the household level.

Essential Duties and Responsibilities

  1. Manage a professionally-run Agency Relations department, including trained and informed staff, documented operating and training manuals, updated policies and procedures and professional internal and external communications materials.
  2. Direct the recordkeeping and filing system of all agency accounts and ensure all activity is appropriately documented.
  3. Implementation of documented policies and procedures, along with a robust training and monitoring plan to ensure compliance with Feeding America, federal/state and local food safety and program requirements
  4. Lead comprehensive evaluation and categorization of existing agency network to drive operating parameters around performance expectations, food distributions, resource allocation and incentives.
  5. Lead development and administration of an active partner agency advisory committee/forum.
  6. Ensure timely, effective and professional communications to partner agencies.
  7. Be the voice of the partner agency network back to the broader Gleaners’ team to ensure efficient and effective resource allocation and food distribution to partners and end clients.
  8. Identify unmet community/agency needs and work collaboratively with the broader Gleaners’ team to address.
  9. Represent Gleaners in the community and serve as liaison with community organizations, businesses and other non-profit agencies.
  10. Accomplish staff job results by coaching, counseling, and developing employees; planning, monitoring and appraising job performance and results; conducting training; enforcing policies and procedures.
  11. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities
  12. Other duties as assigned

Further information can be found in the full job description here.

Resumes should be sent to kjohnston@gcfb.org.


Agency Relations Coordinator

Posting Date: 9/10/15

Summary: 

This position will act as a liaison between partner agencies and the Food Bank to ensure the effective, efficient and equitable distribution of product to those in need.

Essential Duties and Responsibilities

  1. Interact with Partner agencies to complete the cycle of registration, evaluating. monitoring and discharging on Gleaners on the active partner list according to Feeding America standards.
  2. Fact finding as it pertains to our Partner’s needs.  Work with agencies to determine particular product needs/wants.
  3. Establish relationships to increase distribution though mobile pantries
  4. Communicate with Partners though monthly news letter and other venues as needed.
  5. Allocate available resources based on knowledge of our Partner’s food needs.
  6. Inform Partner agencies of available resources and determine appropriate distribution to ensure efficient use of Food Bank resources.  Monitor the use of those resources by Partner agencies and conduct follow-up when necessary.
  7. Identify and collaborate with new distribution partners to increase the amount of food available for needy residents.
  8. Work cooperatively with members of the staff to ensure effective Partner and client education.
  9. Work cooperatively with members of the operations team to ensure efficient distribution of product to Partner agencies and their clients.
  10. Represent Gleaners in the community and serve as liaison between the food bank and businesses, government, religious organizations, and other non-profit agencies. 
  11. Assist with training and other partner related events.
  12. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities.
  13. Other duties as assigned.

Further information can be found in the full job description here.

Resumes should be sent to kjohnston@gcfb.org.


Youth and Nutrition Programs Coordinator I – Oakwood Health Care

Posting Date: 9/10/15

Summary: 

The Program Coordinator is responsible for implementing thirty-five CM course series annually in partnership and under the direction of Oakwood Health Care. The Program Coordinator is responsible for coordinating and facilitating classes, as well as maintaining relationships with partnering agencies, and working closely with nutrition educators.  This position is responsible for all aspects the day-to-day operations of the CM program.

Essential Duties and Responsibilities

  1. Works in concert with Oakwood Health Care team to deliver cooking and nutrition information to low income families in the Oakwood Health Care service area.
  2. Cultivates relationships with community organizations through speaking engagements, nutritional education and other activities, representing both Oakwood Health Care and Gleaners Community Food Bank of SE MI.
  3. Implements Cooking Matters program in accordance with stated national program implementation guidelines. Coordinate and facilitate 4-5 CM classes per week with Oakwood Health Care team. Coordinates class logistics including frequent communication and planning with nutrition instructor and community site coordinator. Prepares materials and supplies for classes including buying food, transporting supplies, preparing written materials and completing required evaluations.  In partnership with the nutrition educator, teach basic nutrition, culinary and food management skills to low income participants.  
  4. Conducts site visits at community locations. Develop relationships with agencies to review their responsibilities and expectations for hosting a CM class series.
  5. Maintains program storage areas which includes inventory of program supplies, weekly groceries and weekly produce purchase for all Oakwood Health Care classes.
  6. Performs monthly reporting of outcomes for program.  Maintains up to date records of all Oakwood Health Care course information in the national Cooking Matters database.  
  7. Performs weekly and monthly financial reporting as required.
  8. Requires flexibility of scheduling including evenings and occasional weekends.
  9. Performs extra tasks upon request to enhance service to program participants.
  10. Participate in program, department and agency meetings and trainings as required.
  11. Other duties as assigned.

Further information can be found in the full job description here.

Resumes should be sent to kjohnston@gcfb.org.


Customer Service Associate - Ford Resource and Engagement Center (FREC)

Posting Date: 8/7/15

Summary: 

The Customer Service Associate will serve as a receptionist/phone operator to offer customer service support to internal staff and external stakeholders including FREC partner organizations, members of the community, volunteers, and vendors.

Essential Duties and Responsibilities

  1. Responsible for providing relief services to the Senior Managing Director, of the Ford Resource and Engagement Center at Mexican Town Mercado.
  2. Responsibilities include operating a one line office phone, directing and offering accurate information to callers for successful completion of their inquiry, and returning messages.
  3. Responsible for responding to e-mails and preparation of other written documents, as requested.
  4. Responsible for directing guests to their correct destination and facilitating walk-in inquires, ensuring that proper connection is made between visitor and partners.   
  5. Spanish as a second language is required.  There will be some translation.  
  6. Responsible for helping with set up and take down of equipment for events.
  7. Flexibility in working schedule is required.  
  8. Responsible for filing, relaying messages to partners, routing interoffice mail and managing other paperwork, including monthly reports. 
  9. Management of storage areas, allocations, keeping track of keys via a report. 
  10. Demonstrate and support the Gleaners mission and work with our community partner Ford Engagement and Resource Center, vision and values throughout all professional responsibilities and activities.
  11. Flexible Schedule a need to work some Saturdays and Sundays for Special Events.
  12. Attending Meeting, Scheduling Tours and Giving Tours and History Background of Facility when Senior Managing Director is not available.
  13. Keeping Program Boards and Community Boards updated at all times (update weekly)
  14. Other duties as assigned.

Further information can be found in the full job description here.

Resumes should be sent to kjohnston@gcfb.org.

  1. Works in concert with Oakwood Health Care team to deliver cooking and nutrition information to low income families in the Oakwood Health Care service area.

 

  1. Cultivates relationships with community organizations through speaking engagements, nutritional education and other activities, representing both Oakwood Health Care and Gleaners Community Food Bank of SE MI.

 

3.   Implements Cooking Matters program in accordance with stated national program implementation guidelines. Coordinate and facilitate 4-5 CM classes per week with Oakwood Health Care team. Coordinates class logistics including frequent communication and planning with nutrition instructor and community site coordinator. Prepares materials and supplies for classes including buying food, transporting supplies, preparing written materials and completing required evaluations.  In partnership with the nutrition educator, teach basic nutrition, culinary and food management skills to low income participants. 

 

4.      Conducts site visits at community locations. Develop relationships with agencies to review their responsibilities and expectations for hosting a CM class series.

 

  1. Maintains program storage areas which includes inventory of program supplies, weekly groceries and weekly produce purchase for all Oakwood Health Care classes.

 

  1. Performs monthly reporting of outcomes for program.  Maintains up to date records of all Oakwood Health Care course information in the national Cooking Matters database. 

 

  1. Performs weekly and monthly financial reporting as required.

 

  1. Requires flexibility of scheduling including evenings and occasional weekends.

 

  1. Performs extra tasks upon request to enhance service to program participants.

 

  1. Participate in program, department and agency meetings and trainings as required.