Careers

Posting Date: 8/26/2020

The Position: 

In addition to supporting the Controller with various finance tasks, the Accounting Specialist has the primary responsibility for the accounts receivable, grant management and collection functions of the finance department.

Essential Duties and Responsibilities:

1. Manage process to follow up on receivables, recommend write-offs
2. Monitor purchasing policy and implement/maintain purchasing module in Financial Edge
3. Ensure all policies and procedures are appropriately documented
4. Assist with grant review and management, ensure all grant guidelines are being followed
5. Grant Management
6. Revenue Measurement and Reporting
7. Oversee purchasing process for non-food purchasing
8. Assist with Financial Analysis
9. Assist with Monthly Reporting
10. Assist with Cost Analysis
11. Demonstrate and support the Gleaners mission, vision and values throughout all professional
    responsibilities and activities
12. Other duties as assigned.

Application Process:

For a full job description click here.

Interested parties should send cover letter and résumé to Sheryl Stoddard at sstoddard@gcfb.org.

Posting Date: 9/3/2020

The Position: 

The Administrative Program Coordinator is responsible for healthcare food distribution programs, including: food distribution, inventory management, order confirmation, replenishment and related administrative tasks.

Essential Duties and Responsibilities:

1. Inventory management and fulfillment including maintaining accurate inventory, ordering, receiving, and replenishing for Healthcare Initiatives.
2. Work with Inventory Specialist to address and resolve any inconsistencies regarding product location or replenishments.
3. Work with Warehouse Manager and Warehouse staff to build packages for distribution.
4. Maintain accurate and thorough delivery and pick-up records for participants.
5. Create, coordinate, and implement a monthly plan of work.
6. Work cooperatively with members of the staff to ensure timeliness of packing activities.
7. Work cooperatively with members of the operations team and partner organizations to ensure efficient distribution of product to Healthcare participants.
8. Regularly communicate with healthcare and community partners.
9. Provide good customer service and maintain a professional manner and appearance to enhance the organization's image.
10. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities.
11. Other duties as assigned.

Application Process:

For a full job description click here.

Interested parties should send cover letter and résumé to Krista Cierpial at kcierpial@gcfb.org.

Posting Date: 8/25/2020

The Position: 

Lead/facilitate implementation of business intelligence system for client data management – bridging data from Link2Feed and other agency systems; creation of data analytics/visualization for FH/GCFB management to turn data into actionable insights; educate/train FH/GCFB staff.

Essential Duties and Responsibilities:

Implementation

• Learn and maintain expertise in the business intelligence software used by the food banks
• Support food banks in the use of business intelligence software

Reporting

• Coordinate and communicate between food banks, other data owners, and the business intelligence software organization
• Build and maintain tabular and/or visualization reports for regular and/or automated reporting and analysis
• Support the food banks with ad hoc reporting

Analysis

• Work alongside teams within the food banks to understand operational and strategic needs
• Work with a variety of data sources - extracting knowledge and actionable information
• Identify patterns and trends in data sets

Administration

• Help form data management and governance processes
• Build processes to catch data integrity issues
• Identify opportunities to improve data and food bank processes
• Define new data collection and analysis processes
• Document processes
• Perform data validation/quality assurance analysis
• Train food bank personnel on the skills needed to maintain data analytic processes

Demonstrate and support the Gleaners and Forgotten Harvest missions, visions and values.

Application Process:

For a full job description click here.

Interested parties should send cover letter and résumé to Krista Cierpial at kcierpial@gcfb.org.

Posting Date: 8/17/2020

The Position: 

This position oversees and manages all technological systems and services implemented by and provided for Gleaners Community Food Bank.

Essential Duties and Responsibilities:

1. Performs second tier help support duties.
2. Establish and maintain server maintenance, policies, and procedures.
3. Performs on-site CPU and server maintenance including hardware and software.
4. Performs database support including GIS, Primarius, and Access.
5. Troubleshoots network connectivity.
6. Provide instruction and assistance regarding office hardware and software including but not limited to workstations, laptops, tablets, desk phones, cell phones, and smartphones.
7. Maintains communication with and trains staff regarding technological issues.
8. Maintains inventory database for hardware and software.
9. Train staff on new and existing software applications.
10. Execute technical side of on-boarding and off-boarding of employees.
11. Identify cost-effective or labor saving alternatives using technologies.
12. Facilitates year end system close and revaluations.
13. Recommend new and/or changes to existing hardware and software that promote efficiency and effectiveness.
14. Actively seek operational inefficiencies and provide process improvement tools, training, and consultation.
15. Develop and implement tools, software, procedures, to help standardize systems, reduce costs, and improve efficiency and effectiveness.
16. Manage organization wide projects and related tasks.
17. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities.
18. Other duties as assigned.

Application Process:

For a full job description click here.

Interested parties should send cover letter and résumé to Sheryl Stoddard at sstoddard@gcfb.org.

Posting Date: 8/17/2020

The Position: 

The Information Technology Coordinator is responsible for various managed IT support related to onboarding and ongoing technical maintenance and trouble-shooting support.

Essential Duties and Responsibilities:

1. Performs help desk duties for team members experiencing IT problems.
2. Routinely uses computer and network knowledge to trouble shoot and find the best solution.
3. Responds to team members with an analysis of their needs through qualifying questions over
   the phone and may use remote applications to diagnose the needs.
4. Works with other IT staff to solve team member IT issues.
5. Consistently reviews and prioritizes tickets and workload
6. Documents calls and resolutions to ensure continuity throughout the team
7. Encourages and builds positive relationships and communicates effectively with all co-workers,
   outside customers and possibly vendors.
8. Interact with various consultants while troubleshooting help desk problems.
9. Performs routine tasks including, but not limited to: changing back up tapes, deleting camera records, uploading pictures to the on-line web ordering system and updating projector laptops
   with software updates, etc.
10. Builds and re-builds workstations as needed.
11. Maintains hardware and software databases and files.
12. Assumes the role of the phone system administrator.
13. Provides geographic information systems support to staff.
14. Provides routine backup server support.
15. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities.
16. Other duties as assigned.

Application Process:

For a full job description click here.

Interested parties should send cover letter and résumé to Sheryl Stoddard at sstoddard@gcfb.org.

Posting Date: 8/31/2020

The Position: 

This is a part-time position (24 hours per week) on Gleaners’ Mercado Food Hub team, and includes mandatory Thursday evening and Saturday daytime shifts.. This position involves organizing and executing the efficient distribution of food to those in need in Southwest Detroit through the Mercado Food Hub pantry located in the Ford Resource and Engagement Center (FREC).

Essential Duties and Responsibilities:

1. Distribute food to clients, including unscheduled “emergency” visits, during distribution hours.
2. Ensure clients are treated with dignity, respect and confidentiality.
3. Learn and maintain proficiency in Link2Feed service insights program.
4. Enroll new clients, establish appointments, and record visits in Link2Feed.
5. Complete and submit required reports.
6. Maintain a safe and clean environment.
7. Maintain ServSafe certification.
8. Ensure adherence to food safety standards.
9. Assist with recruiting volunteers.
10. Train and supervise volunteers and temporary staff members.
11. Ensure distributions run smoothly, adjusting staff and volunteers so required roles covered: intake, packing if required, shopping assistance when applicable, and loading into vehicles.
12. Work outdoors in all weather conditions during distribution times.
13. Answer phones and return calls.
14. Place food orders using Primarius, the food bank inventory system, and establish quantities to be distributed per household.
15. Assist with directing and putting away food from deliveries.
16. Use hand pallet jack to move pallets with food and lift boxes of food as necessary.
17. Ensure pantry is well-stocked, with food neatly stored by category.
18. Pack food, including fresh produce, for distribution.
19. Mop floors, wipe surfaces, and other cleaning as required in between regularly scheduled contactor cleanings.
20. Foster trusting relationships with clients.
21. Maintain positive relationships with the FREC and with other community members and organizations.
22. Work with building security team to maintain best practices for safety.
23. Maintain a work schedule that includes Thursday evenings and as well as day shifts on Tuesdays, Wednesdays, Thursdays and Saturdays.
24. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities.
25. Other duties as assigned.

Application Process:

For a full job description click here.

Interested parties should send cover letter and résumé to Krista Cierpial at kcierpial@gcfb.org.

Posting Date: 9/3/2020

The Position: 

The Office Coordinator provides clerical and customer service assistance as needed.

Essential Duties and Responsibilities:

1. Delivers the highest level of customer service to the public and all external and internal shareholders, including those seeking services, donors, staff, partners, vendors, and routing media inquiries.
2. Works closely with Security team and Agency Relations team handling visitors and small deliveries and pickups, monetary and special donations, and troubleshooting routine problems in the customer service area.
3. Facilitates communication by routing switchboard calls and website inquiries.
4. Provides information by answering questions and requests from all departments to facilitate cross-function of Gleaners team.
5. Processes information by copying, retrieving, filing, and transmitting documents as required, including large-scale print jobs with finishing. Some graphic and document design.
6. Processes and creates information by formatting, inputting, editing, copying, retrieving, filing and transmitting information as requested by other staff members.
7. Disburses information by reading and routing correspondence, schedules, and deliveries; initiating telecommunications (voice mail, etc.) as requested.
8. Working with outside vendors for special projects including catering. Inventory and oversight of office supplies.
9. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities.
10. Other duties as assigned.

Application Process:

For a full job description click here.

Interested parties should send cover letter and résumé to Sheryl Stoddard at sstoddard@gcfb.org.

Posting Date: 9/3/2020

The Position: 

The Program Manager will facilitate planning and execution management of assigned programs. Key responsibilities include program deliverables management, reporting, and performance assessment to ensure achievement of program commitments/targets. The scope of this position spans project operations management for Gleaners’ Healthcare Initiatives.

Essential Duties and Responsibilities:

1. Facilitate appropriate planning for assigned programs, including engaging cross-functional expertise, developing required schedules and resource allocation sufficient to ensure robust program execution to deliverables.
2. Oversee/direct day-to-day program execution, including timely decision making, and working with warehouse operations and other functional teams to ensure program outcomes in line with target.
3. Assist in the development of program menus and monitor menu execution, including oversight of food ordering and inventory management.
4. Track and report program performance in a timely, accurate and effective manner, ensuring deliverables and inventory management in line with program requirements.
5. Perform assessment of program performance to deliverables; take appropriate action to communicate and enable achievement of program commitments.
6. Supervise and direct the work of assigned program resources (including direct reports and other project related resources); provide positive and constructive feedback to team members.
7. Promote and enable a positive work environment where team members feel empowered, engaged and connected to Gleaners’ mission and strategic plan. Foster a culture of professionalism, safety, and excellence.
8. Regularly communicate and coordinate program activities with healthcare and community partners.
9. Serve as an active, supportive, and engaged member of the Gleaners management team. Collaborate with other functional teams to enable achievement of organizational goals.
10. Demonstrate support for Gleaners’ mission, vision and values throughout all professional responsibilities and activities.
11. Other duties as assigned

Application Process:

For a full job description click here.

Interested parties should send cover letter and résumé to Krista Cierpial at kcierpial@gcfb.org.

**NOTE: Due to COVID-19 Concerns, Internship Positions are Suspended Until Further Notice**

Gleaners is pleased to announce it's new internship opportunities! Internships are unpaid and are accepted on a rolling basis throughout the year. Please take a look at the openings below to see what Gleaners internship is a fit for you! 

Summary:

Gleaners operates a number of programs involving direct client interaction including My Neighborhood Mobile Grocery (MNMG), Food Hub at the Mercado, and Henry's Groceries for Health. MNMG is a nutrition-focused pop-up grocery for people with limited access to affordable, healthy foods in Madison Heights, Center Line, Southfield, Detroit and Highland Park. Food Hub is a client choice emergency food pantry operated in southwest Detroit. Henry's Groceries is a partnership with Henry Ford Health System offering home delivery of healthy food to patients experiencing food insecurity. Interns will have the opportunity to experience all three programs.

Responsibilities:

• Assist clients at emergency food pantry with shopping and encourage healthy food choices/cooking methods
• Ride in van with Gleaners staff member to help deliver boxes of food directly to people in their homes
• Orient new clients and assist returning clients at pop-up grocery locations
• Answer questions about My Mobile Money and Double Up Food Bucks incentive programs
• Enter client information into spreadsheets for documentation, follow up, and tracking purposes
• Track trends in order to give feedback to leadership
• Show interest and concern for all clients, treating them with respect and care

Download full description