Careers

Posting Date: 8/06/2020

The Position: 

This position is responsible for the development of the delivery and pick up schedules for the food bank’s fleet of drivers, and to ensure that the execution of the schedule is completed in an efficient and effective manner.

Essential Duties and Responsibilities:

1. Schedule the delivery and pick-up of food bank products.
2. Maintain contact with drivers throughout the workday.
3. Dispatch aid in response to any emergency needs for assistance or repairs.
4. Call in extra drivers to handle unexpected situations.
5. Manage drivers’ schedules to provide appropriate daily coverage.
6. Collaborate with management to modify daily routes to accommodate the needs of clients (when possible).
7. Prepare monthly activity reports as assigned.
8. Report any customer services issues affecting member agency staff, volunteers and donors tothe Operations Director.
9. Provide good customer service at all times.
10. Maintain accurate filing system of DOT compliance documentation (DVIR).
11. Utilize GCFB systems for keying, processing, and printing delivery orders.
12. Assist in the scheduling and tracking of vehicle maintenance.
13. Interact with partner agencies regarding orders and deliveries.
14. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities.
15. Perform other related duties as assigned.

Application Process:

For a full job description click here.

Interested parties should send cover letter and résumé to Krista Cierpial at kcierpial@gcfb.org.

Posting Date: 7/30/2020

The Position: 

This is a full-time position on Gleaners’ Agency Relations team. This position involves acting as a liaison between the partner agency network and the Food Bank to ensure the effective, efficient and equitable distribution of product to those in need and to support agency capacity building efforts.

Essential Duties and Responsibilities:

1. Vet and onboard new agencies and conduct site visits to support and monitor agencies for compliance; review and update files and Primarius database accounts.
2. Field agency phone calls and emails; assist in answering questions, placing agency orders, providing resources and general customer service and support.
3. Foster strong relationships and regular communication with agencies to support effective food distribution programs and capacity building efforts.
4. Assist in the planning and implementation of meetings, trainings, networking events and agency
   conferences.
5. Assist in the composition and distribution of a monthly agency newsletter and other forms of
   communication, marketing and outreach.
6. Work with the Service Insights Coordinator to support the roll-out and maintenance of Link2Feed accounts for agencies.
7. Evaluate agency operations, capacity, needs, strengths and challenges in order to act as a voice for the agencies when reporting back to the greater Gleaners team.
8. Work cooperatively with members of the Operations team to ensure efficient distribution of product to agencies and their clients; allocate available resources based on knowledge of agency food needs.
9. Work cooperatively with members of the Programs team to ensure effective partner and client education; inform agencies of available resources.
10. Represent Gleaners in the community and serve as liaison between the food bank and businesses, government, religious organizations, and other non-profit agencies.
11. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities.
12. Other duties as assigned.

Application Process:

For a full job description click here.

Interested parties should send cover letter and résumé to Krista Cierpial at kcierpial@gcfb.org.

Posting Date: 7/16/2020

The Position: 

Assist Development Operations team with donation phone line, gift processing, tribute cards and data cleanup processes. This is a temporary full-time position.

Essential Duties and Responsibilities:

1. Handle donation phone line by taking donations and resolving donation issues over the
   phone.
2. Process Credit Card donations in-house.
3. Follow up and resolve declined credit cards through phone, email and letters.
4. Compile, generate and mail tribute and holiday cards
5. Assist with generating, reviewing, printing and mailing acknowledgement letters
6. Update donor contact information and mailing preferences using Raiser’s Edge, received
   through donations, returned mails and phone calls
7. Assist with identifying and merging duplicate records in Raiser’s Edge
8. Assist with various data entry and data cleanup processes using Raiser’s Edge
   (fundraising database)
9. Other duties, as assigned

Application Process:

For a full job description click here.

Interested parties should send cover letter and résumé to Krista Cierpial at kcierpial@gcfb.org.

Posting Date: 6/25/2020

The Position:

The Cooking Matters AmeriCorps member will work with Gleaners Community Food Bank Cooking Matters staff to implement programs that teach parents and caregivers of children 0-5 with limited food budgets to shop for and cook healthy meals. Member responsibilities and duties may include, but are not limited to:

Essential Duties and Responsibilities:

Program Coordination:

1. 1. Work with chefs, nutrition educators and agency/site managers to implement courses and tours using Cooking Matters core curriculum and Cooking Matters at the Store curriculum with emphasis on serving priority audience.
   2. Complete all preparations for class including, but not limited to, assembling and transporting equipment, materials, and groceries, and preparing volunteer staff for on-line and/or in-person programming.
   3. Complete program evaluation and other program reporting documentation as necessary.
   4. Participate in actively seeking out, working with, and maintaining positive relationships with agencies serving parents and caregivers of children 0-5 to host Cooking Matters courses and tours.
   5. Assist with the development of Cooking Matters outreach materials and handouts for Cooking Matters audience, as needed.

Volunteer Management and Training:

1. 1. Provide volunteer instructors with training and materials needed to teach courses and tours and
      make sure they follow procedures and course guidelines.
   2. Support and manage volunteer instructors during class to make sure they have all required
      materials and communicate key messages.
   3. Provide timely and consistent communications with volunteers.
   4. Identify and participate in opportunities to recruit volunteers. Build relationships with chefs, dietitians, nutritionists and other potential volunteers to maintain enough trained instructors to reach course goals.
   5. Provide recognition of volunteers.
   6. Help with special events such as volunteer appreciation/recognition events

Administration/Miscellaneous:

1. 1. Work with supervisor to set personal goals and follow the work plan created for the AmeriCorps National Direct Member.
   2. Ensure all necessary course reporting is in order in database and network resource center.
   3. Complete additional reporting and communications contributions as required, which may
      include blog posts, newsletters, photographs, and volunteer and participant story gathering.
   4. Submit timesheets in accordance with AmeriCorps and Share Our Strength guidelines.
   5. Participate in national, state and other trainings as requested – some may require travel out of
      state.
   6. Maintain a high level of working knowledge related to hunger, nutrition standards, regulations,
      and trends.
   7. Collaborate with other Gleaners Community Food Bank departments, as necessary, to ensure high quality service to individuals within our network of agencies.

Application Process:

For a full job description click here.

To apply, please visit the AmeriCorps Recruitment Site at
https://my.americorps.gov/mp/listing/viewListing.do? fromSearch=true&id=51656

Posting Date: 6/18/2020

The Position: 

The Director of Food Access and Youth Engagement is responsible for the administration of the youth engagement, family, school based and older adult food access programs.

Essential Duties and Responsibilities:

1. Supervise the management of the current youth and senior food access and youth engagement
   programs within Gleaners, in the community, and with agency partners.
2. Integrate programming for increased operational efficiency, mission effectiveness and crossfunctional synergy.
3. Develop and monitor management of program budgets and achievement of program goals.
4. Participate in grant application, grant budget and grant reporting processes with Development team
   and Vice President of Programs.
5. Provide project management of grant funded programs ensuring achievement of grant objectives.
6. Lead strategic school food security initiative by representing Gleaners in local coalition work by nurturing current community relationships to create strong linkages between service and public sectors as well as identifying new relationships. Will also provide direction for coalition work groups and Gleaners team members to achieve the goals, working with outside consultants to meet
   program and grant goals.
7. Identify resources and opportunities to introduce nutrition education to agency partners and their customers, empowering both to make healthier choices.
8. Participate in initiatives to create healthier environments within the food bank network.
9. Participate in the development of comprehensive program evaluation methods, including analysis of current program impact and recommendation for future programming.
10. Develop the work force through management of the recruitment, selection and on-boarding
    processes.
11. Supervise the work of program management team by assigning, monitoring and appraising
    performance.
12. Develop the work of program management team by training, coaching, counseling and
    disciplining employees.
13. Interact with partners and other external stakeholders, on behalf of Gleaners.
14. Interact with the media on behalf of Gleaners, as requested and approved by Marketing & Communications leadership.
15. Demonstrate and support the Gleaners mission, vision and values throughout all professional responsibilities and activities.
16. Other duties as assigned.

Application Process:

For a full job description click here.

Interested parties should send cover letter and résumé to Sheryl Stoddard at sstoddard@gcfb.org.

**NOTE: Due to COVID-19 Concerns, Internship Positions are Suspended Until Further Notice**

Gleaners is pleased to announce it's new internship opportunities! Internships are unpaid and are accepted on a rolling basis throughout the year. Please take a look at the openings below to see what Gleaners internship is a fit for you! 

Summary:

Gleaners operates a number of programs involving direct client interaction including My Neighborhood Mobile Grocery (MNMG), Food Hub at the Mercado, and Henry's Groceries for Health. MNMG is a nutrition-focused pop-up grocery for people with limited access to affordable, healthy foods in Madison Heights, Center Line, Southfield, Detroit and Highland Park. Food Hub is a client choice emergency food pantry operated in southwest Detroit. Henry's Groceries is a partnership with Henry Ford Health System offering home delivery of healthy food to patients experiencing food insecurity. Interns will have the opportunity to experience all three programs.

Responsibilities:

• Assist clients at emergency food pantry with shopping and encourage healthy food choices/cooking methods
• Ride in van with Gleaners staff member to help deliver boxes of food directly to people in their homes
• Orient new clients and assist returning clients at pop-up grocery locations
• Answer questions about My Mobile Money and Double Up Food Bucks incentive programs
• Enter client information into spreadsheets for documentation, follow up, and tracking purposes
• Track trends in order to give feedback to leadership
• Show interest and concern for all clients, treating them with respect and care

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